Shipping Policy

1. Processing Time

Orders are typically processed within:

1–3 business days after payment confirmation.

2. Shipping Methods

We ship using trusted carriers to ensure product integrity.

Shipping options and rates are displayed at checkout.

3. Temperature Protection

Products may ship with insulation or cooling packs when required to maintain stability during transit.

Temporary warming during shipping does not necessarily impact product quality.

4. Domestic & International Shipping

We currently ship:

• Domestic: United States

• International: Selected countries (availability shown at checkout)

Customers are responsible for customs regulations and import compliance.

5. Tracking Orders

Tracking information is provided via email once shipped.

Orders can also be tracked through the customer account dashboard.

6. Delivery Issues

We are not responsible for delays caused by:

• Carrier disruptions

• Customs processing

• Incorrect shipping addresses provided by customers